Service Status

@ 14:44:02 CDT

DSL
 
No Known Issues
WIRELESS
 
Service Outage
08/31 00:00
NE HOU
08/31 17:00

We are currectly experiancing an outage that is affecting our Bay Ridge Microcell. Field personnel are currently enroute to replace equipment and restore service.
 
Service Issue
08/14 00:00
North West Houston Area
TBA

We are experiencing an interference issue in the New Waverly/Willis Area. This issue will cause intermittent service for most customers in the area. This is being caused by a competitor in the area illegally amplifying the signals on their equipment. We have tried negotiating with the company, but are not getting any co-operation. We have filed a complaint with the FCC on the issue. Unfortunately, We have not reached a resolution on this complaint as of yet. We are waiting on info from the FCC regarding their investigation into the complaint. Therefore, we do not currently have an ETA on a resolution. We apologize any inconveniences caused by this issue & on the delays with having this resolved. We will keep this site updated with information on the issue.
DIALUP
 
No Known Issues
EMAIL
 
No Known Issues
WEBHOSTING
 
No Known Issues
Contact Us
Mailing Address P.O. Box 690753, Houston, TX 77269-0753
Corporate Directory (713) 968-2500
Sales, Billing & Support (800) Be.A.Geek
(800) 232-4335
Current Customers

Your Account & Services


Service Status

Open alerts/maint events at 14:44:02 CDT

Service
Alerts
Maint
Wireless
2
0
DSL
0
0
Dial-up
0
0
E-mail
0
0
Hosting
0
0

View Details »


Earn Rewards!

Share the joy - get
$30 dollars off of
your bill when you
refer a friend to
Wireless Internet!


"Thanks for your concern. The representative that helped me with my problem was very patient since I'm not great with computer problems. He walked me through it and took care of the problem." - Carol Johns